• Introduction
  • Experience
  • Project Management
  • Quality
  • Locations
• IVRS / IWRS - IXRS
  • IXR Express
  • Dynamic Patient Randomisation and Dosing
  • Patient Tracking & Management
  • Clinical Trials Materials Management
  • Clinical Supply Management
• Reporting
  • Features
  • Suites of Reports
• ePRO
  • Why Use ePRO?
• Statistical Services
  • Dynamic Patient Randomisation & Dosing
  • Adaptive Trial Design
  • Psychometric Services for ePRO
• Web Drug Reconciliation
• Data Integration & Reporting
  • Reporting
  • Ad-hoc Reporting
• Clinical Hotline
• Technical Support

Clinical Hotline

Almac’s Clinical Hotline service allows investigator site personnel to easily access the on-call clinical expert or medical monitor for a study to address questions related to protocol inclusion and exclusion, case report form completion, study drug, and other trial related matters.

Almac’s Clinical Hotline allows clients to benefit from the following:  

• 24x7x365 clinical hotline support
• Connects sites via conference call to your designated on-call clinician
• Records and documents calls
• Summaries available via secure web access

Our Clinical Hotline features the following:

• Inclusion/Exclusion Criteria
• CRF Guidance
• Drug/Device Questions
• AE and SAE Support