Clinical Helpline

Clinical HelplineA clinical trial can be as unique as your fingerprints, which is why we offer your investigators and site personnel access to on-call clinical experts or medical monitors. Our dedicated specialists are on-hand to address questions relating to protocol adherence, inclusion and exclusion criteria, case report form completion, study drug administration and other clinical trial-related matters.

As patient recruitment and site productivity are key components of a successful clinical trial, our helpline also offers a cost effective and productive way to improve these functions at clinical trial sites worldwide.

Key Features:

  • Connects sites via conference call to designated on-call clinicians
  • Available 24 hours a day, 365 days a year
  • Ready to answer questions regarding study drug / devices
  • Documents calls and provides summaries via a secure web portal

Key Benefits:

  • Alleviates the burden of the management of site-related inquiries
  • Improves protocol adherence and compliance efforts
  • Ensures sites receive proper guidance on case report form (CRF) matters and inclusion / exclusion criteria