Like many other companies and institutions around the world, we are experiencing interference with some of our systems within the TNT network.
We are implementing remediation steps as quickly as possible. We have implemented operational contingencies to continue to complete collections from customers with scheduled stops. For customers who do not have a regular stop, collection should be arranged via our customer service centers.
Customers may experience delays in the transit of shipments, particularly inter-continental or non-EU European delivery, as we work to remediate our systems. Additionally, if customers do not have the facility for self-labeling, they may also experience delays.
We are not able to collect shipments of dangerous goods at this time.
We regret any inconvenience to our customers.
“We ensure exceptional and reliable quality in all aspects of our work and recognise that quality determines the extent of our success”
Almac’s commitment to quality is guaranteed through a comprehensive range of standard operating procedures and fully documented quality systems developed in accordance with global pharmaceutical guidelines.
Health, safety and environmental issues are of paramount importance and significant emphasis is placed on recycling and waste management throughout the Group.
We pride ourselves in our transparent quality guarantee and invite all existing and prospective customers to audit our facilities and experience our superior quality standards.
In a recent 12-month period, the Group received over 220 comprehensive audits. All of those audits were successfully concluded and we take seriously, and act upon, any recommendations passed on by auditors in order to ensure our quality service is unsurpassed.