Like many other companies and institutions around the world, we are experiencing interference with some of our systems within the TNT network.
We are implementing remediation steps as quickly as possible. We have implemented operational contingencies to continue to complete collections from customers with scheduled stops. For customers who do not have a regular stop, collection should be arranged via our customer service centers.
Customers may experience delays in the transit of shipments, particularly inter-continental or non-EU European delivery, as we work to remediate our systems. Additionally, if customers do not have the facility for self-labeling, they may also experience delays.
We are not able to collect shipments of dangerous goods at this time.
We regret any inconvenience to our customers.
Superlative Customer Focus
“We are committed to understanding and exceeding our customers’ needs and expectations. We build relationships based on integrity, responsiveness and excellent communication”
As a client-focused, customer-service leader, we become a seamless extension of our industry partners.
Our dedicated Project Management and Business Development teams are proactively engaged with our customers on a truly global scale, committed to constant communication and frequent face-to-face meetings. Almac prides itself in providing a personalised service to meet the requirements of all our customers regardless of their location.
We consider corporate social responsibility to be vital and fully embrace our responsibilities regarding the impact of our activities on our customers, employees, communities and the environment in all aspects of our operations.
By listening to our customers’ requirements, Almac continually implements new methods of expediting delivery of project objectives.