Almac Group is currently seeking a IRT and Supply Chain Product Manager for our Durham, NC location. The IRT and Supply Chain Product Manager is responsible for driving the discovery, design, and delivery of digital solutions that align with Almac’s strategic goals. This role bridges business needs and technical execution by leading requirements analysis, facilitating stakeholder engagement, supporting testing and business readiness, and ensuring continuous improvement of digital products and services. Additionally, the Business Analyst will provide ongoing support where necessary to ensure the successful adoption and utilization of digital solutions.
This role plays a key part in supporting strategic supply chain initiatives. Experience within the pharmaceutical sector and familiarity with interactive response technology (IRT) are essential, as is the ability to thrive in an Agile team environment.
Responsibilities include but are not limited to:
- Lead business engagement sessions to gather and prioritize ideas.
- Perform discovery using techniques such as journey mapping and process mapping
- Develop business cases to support investment decisions and prioritization
- Elicit, analyze, and document business user requirements alongside system design requirements.
- Ensure requirements are complete, feasible, and aligned with strategic goals.
- Collaborate with cross-functional teams to ensure solution design meets business needs.
- Support the full software development lifecycle: from requirements through testing, business readiness and post go live hyper care.
- Write and execute PQ/UAT tests; track and resolve defects.
- Deliver assigned business readiness activities including; training (ELC’s) internal and external communications, SOP update coordination as required.
- Support management and prioritization of product backlogs.
- Act as Subject Matter Expert (SME) for assigned digital products.
- Where necessary, support issue resolution, bug fixes, and enhancements.
Qualifications:
Required Experience / Education:
- BA Degree OR Experience in requirements elicitation, design, and delivery of software solutions within the pharmaceutical, life sciences or healthcare industries.
- Minimum 3 years’ experience performing requirements analysis and elicitation for software products and solutions using agile and waterfall methodologies
- Minimum 3 years’ experience in facilitating and executing testing of software products and solutions
- Minimum 3 years’ experience managing multiple deliverables from product initiation through to delivery.
- Minimum 3 years’ experience working in a multi-team environment with ability to meet key milestones
Preferred Experience / Education:
- BA Degree in a Life Science, Business, Mathematics or IT discipline
- Experience in developing software products and solutions related to clinical supply management, packaging, labelling, distribution or other related clinical trial functions
- IRT, Clinical Supplies or Supply Chain management experience
What can Almac Group offer you?
- Medical, Vision & Dental benefits from the 1st of the month following start date
- 20 days PTO per year, accrued monthly following start date
- 12 holidays per year as well as one day for Annual Diversity Day
- Company paid Long and Short-term disability along with Life Insurance
- 401k company contribution
- Professional development programs/ continuous learning opportunities
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Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry. We are a privately owned organization that has organically grown over 50 years now employing over 7,500 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. ‘Partnering to Advance Human Health’ is more than just a tagline – it is our way of life.
Embracing diversity is at the heart of enhancing Almac Group’s unique culture and reflects our fundamental belief that all people deserve equality, inclusivity and the opportunity for advancement. We are committed to cultivating a welcoming, supportive, and inclusive environment for all. Together, we will build on the strength in our diversity and deliver exceptional solutions to advance human health globally.
RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV’s not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.
Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process. Please email us at ADARequest@almacgroup.com to request assistance.
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