Design Manager, Data Services

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Almac Group is currently seeking a Design Manager, Data Services for our Lansdale, PA location. The Design Manager, Data Services will collaboratively develop data transfer specifications as a core function for operational project assignments that result in a clear understanding of project deliverables.
 
Responsibilities include but are not limited to:
  • Meets department and company goals by accomplishing the following responsibilities:
    • Operational Functions: Supports study specific Project Managers through client meetings (internal and external) as required by project needs. Writes and / or reviews (provides instructional feedback on) data transfer user requirement specifications (DT URS). Identifies and works to resolve technical and process issues to ensure client deadlines are met. Follows applicable SOPs and WIs.
    • Project Management Functions: Oversee deliverables to timeline milestones and communicate with the study specific PM regarding timelines and deliverable status as requested.
    • Production Support: Troubleshoot to assist resolution of production support issues. This includes manual file updates, as required, for EDC integrations. May include troubleshooting of issues to assist with resolution when study level PMs are stuck with the explanation being provided from Development support.
    • Corporate Project / Client Standard Functions: Supports client and Almac global DT projects when requested in accordance with business needs following approved company methodology.
    • Direction and Coordination: Identifies ways to resolve both technical and operational challenges to strategies. Ensures that the functional requirements meet user’s needs and are consistent with the objectives and scope of the project.  Safeguards progress and evaluates day to day tasks and consequences for project success. Consults the QA department to ensure project compliance.
    • Requirements Management: Interacts with internal and external contacts to obtain, clarify, and verify the business needs will be addressed in the proposed solution. Ensures the requirements will meet the client’s needs, while remaining sustainable and profitable for the business.
    • Communication: Interacts at all levels of the organization to exchange project information, communicate problems and resolutions, and obtain approvals.  Prepares for and attends meetings with internal and external clients.  Attends other project and operational meetings as necessary. Ensures communication of project rollout/implementation occurs.
    • Continuous Improvement: In concert with Technical Solutions team members will identify and facilitate the implementation of Data Services tools, processes, best practices, and efficiency improvements. The Design Manager, Data Services develops collaborative, practical solutions with staff, and will do so cross-functionally as needed. This is accomplished through fostering a culture of problem solving and continuous improvements in efficiency and quality. Ideas and concerns are funneled through lines of communication between department touch points that lead to improved solution designs.
    • Training and Mentoring: Provide, establish or acquire technical and operational training, advice, guidance, and recommendations as required.  Translate technical requirements for non-technical personnel.  Train personnel at all levels of the organization as required.
  • Supports administrative goals by:
    • Recognize trends in client requirements
    • Suggest business supportable solutions based upon these trends
    • Complies with administrative and regulatory requirements
    • Establish, maintain and encourage high quality standards
    • Attend company and staff meetings
  • Promotes teamwork by:
    • Meeting individual and company goals as established
    • Adhering to company and department policies
    • Work in concert with Technical Solutions staff to identify project deliverable roles and activities—who is responsible, who needs to be informed, who needs to be consulted, and who needs to be accountable for project deliverables, activities, and tasks
    • Fosters a positive culture by limiting dialogue that promotes negative views of colleagues outside the realm of constructive feedback.
  • Maintains quality service by following organization standards
    • Implements and manages methodologies, documentation, project records, policies, procedures, strategies and standards as required.
 
Qualifications:
Required Experience / Education:
  • Associates Degree or Development Diploma with minimum 1 year experience in a technical project management disciplined role.
  • 1+ years of experience in a technical or project management disciplined role.
  • 1+ years of experience managing multiple projects or tasks simultaneously
  • 1 year of experience understanding client requirements
  • Experience with either: Project Management, Design Management, a technical discipline such as Development or Testing or if limited, Supplemental IRT experience such as that garnered in the role of Project Specialist or Project Coordinator.
  • Proficient knowledge of Microsoft Office products, especially Word, Excel and PowerPoint
Preferred Experience / Education:
  • Bachelor’s Degree
  • 1+ years of experience in a technical or project management disciplined role understanding client requirements
  • 1+ years of experience managing multiple projects or tasks simultaneously
  • 1+ years of experience gathering and writing technical requirements
  • Use of Requirements Management Tools and Processes, e.g. Microsoft Team Foundation Server (TFS), SharePoint, etc.
  • 3 years of experience communicating directly with clients 
  • Experience within the clinical technology, life sciences or software industries setting
  • Understanding of use of IXRS in Clinical Trials
  • Knowledge of the clinical trial process
  • Knowledge of system development life cycle (SDLC)
 
What can Almac Group offer you?
  • Medical, Vision & Dental benefits from the 1st of the month following start date
  • 20 days PTO per year, accrued monthly following start date
  • 12 holidays per year
  • Company paid Long and Short-term disability along with Life Insurance
  • 401k company contribution
  • Hybrid work available for applicable roles
  • Professional development programs/ continuous learning opportunities
 
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Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry.  We are a privately owned organization that has organically grown over 50 years now employing 7,000 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. ‘Partnering to Advance Human Health’ is more than just a tagline – it is our way of life.
Embracing diversity is at the heart of enhancing Almac Group’s unique culture and reflects our fundamental belief that all people deserve equality, inclusivity and the opportunity for advancement. We are committed to cultivating a welcoming, supportive, and inclusive environment for all.  Together, we will build on the strength in our diversity and deliver exceptional solutions to advance human health globally.
 
RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV’s not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
 
Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.
 
 
Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process.  Please email us at [email protected] to request assistance.
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