- Installation, configuration, troubleshooting and maintenance of all computerized systems
- Provide ongoing support of existing infrastructure to maintain uptimes within the agreed service level agreement.
- Provide documentation in line with company standard operating procedures
- Performs network reliability and performance analysis to provide recommendations for capacity planning and infrastructure upgrades.
- Develop and support system level redundancy and Disaster Recovery Infrastructure.
- Ability to participate in product discussions and to understand the needs of the team and recommend the proper tools.
- Lead the analysis of requirements that define the design for new and modification of existing tools, utilities, environments and systems
- Provide foresight into future technology trends, risks, or issues that will impact the organization and provide mitigation plans to address each
- Provide insight into best practices with systems management, processes and standards, application performance, capability, tuning, storage and network management
- Stays abreast of business, operational, and technology trends that may affect the organizations portfolio and strategy
- Good understanding of virtualization & cloud technologies - VMWare, AWS, Azure
- Strong Linux and Windows background in an enterprise environment
- Solid understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks).
- Bachelor’s degree in computer science, Engineering, or a related technical discipline
- 10+ years of experience with configuration, deployment, and support of infrastructure and the applications.
- 10+ years’ experience in IT support in a 24x7 environment
- 10+ years related experience
- 10+ years’ experience in Windows and Linux Administration
- 10+ years’ experience with VMware
- Strong background in Linux and Windows Administration
- VMware ESX 7.0-current
- 10+ years of experience managing a highly available (99.999%) public-facing, front-end web server / website, with a focus on configuration, maintenance, and troubleshooting
- Ability to use a wide variety of open-source technologies and cloud services
- Knowledge of best practices and IT operations in an always-up, always-available service
- Familiarity with network troubleshooting
- Extensive Server hardware/software configuration experience
- Deep knowledge of building and configuring secure servers
- MS in Computer Science, Engineering, or a related technical discipline or equivalent
- 8+ years monitoring experience tools like Nagios.
- 8+ years of experience with VM management, preferably VMWare.
- 8+ years knowledge of scripting with PowerShell, or equivalent scripting language.
- 10+ years expertise with OS and application installation methods.
- 5+ years of Microsoft 365 experience
- 10+ year experience with Microsoft Exchange
- Deep understanding of Windows traditional and SQL Clustering technologies. Along with SQL Availability Groups.
- Understanding and experience with TCP/IP networking concepts and principles.
- Extensive experience with Directory Services such as LDAP, TDS, LDS, Active Directory, ADFS
- Familiarity with server deployment technologies.
- HP BladeSystem / server blades or equivalent
- Support of storage area networks – preferably IBM
- Experience with backup technologies – preferably Rubrik
- Medical, Vision & Dental benefits from the 1st of the month following start date
- 20 days PTO per year, accrued monthly following start date
- 12 holidays per year
- Company paid Long and Short-term disability along with Life Insurance
- 401k company contribution
- Professional development programs/ continuous learning opportunities