Almac Group is currently seeking a Site Reliability Engineer for our Lansdale, PA location. The Site Reliability Engineer (SRE) role is responsible for driving recommendations and implementation of SRE best practices and automation to ensure the reliability, scalability, and efficiency of Almac CT’s critical systems and services. This includes instilling best practices across product, delivery, and support teams to continuously enhance the reliability and scalability of our systems, bridging gaps between solution development and operations, reduce manual interventions for support, and improving mean-time-to-resolution via automation solutions.
Responsibilities include but are not limited to:
- Integrate SRE Technical Best Practices and Processes
- As an SRE, the expectation is that reliability, scalability, and supportability of CT solutions will continuously improve by rigorously implementing SRE innovations and technical best practices such as:
- Automation focus
- Monitoring & Incident Response
- Recommending Performance and Scalability requirements for CT solutions
- Establishing Service Level Indicators and Objectives (SLI and SLO) with the business so action can be taken to prevent and quickly address issues.
- As an SRE, the expectation is that reliability, scalability, and supportability of CT solutions will continuously improve by rigorously implementing SRE innovations and technical best practices such as:
- Establish SRE Strategic Collaboration and Responsibility Model
- Serve as a technical consultant, a partner, and a collaborator to bridge the gaps among delivery and operational teams -- Product Development, Product Delivery, Study Delivery, Clinical Operations, Support, Infrastructure, etc. -- to ensure reliability and availability requirements, tools, process, and practices are applied to create scalable and reliable systems.
- This includes hands-on technical SRE work coupled with embedding SRE practices into the SDLC.
- Measure and share KPI trends, action plan, and decision impacts
- Establish clearly defined Service Level Indicators and Objectives (SLI and SLO) and thresholds.
- The intent is to manage risk and take action to prevent and quickly address issues related to performance, reliability, or system errors.
- This includes establishing a communication plan for routinely making actions, decisions, and trends visible across the business, delivery, and operational teams.
- Troubleshoot
- Establish and guide Incident Response processes with support teams. Participate in and lead (as appropriate) performance issue investigations across teams.
- Train, guide, and equip teams to adapt these investigation processes.
- Evangelize, train, and transform
- Educate, train, share knowledge, establish cultural norms for a blameless culture of continuous improvement for the objectives above.
- Embed and integrate practices that prioritize reliability
Qualifications:
Required Experience / Education:
- BS or MS in Computer Science, Engineering or a related technical discipline or 5 years equivalent technical experience in Software, DevOps, or related fields.
- 2+ years in an SRE or DevOps role or equivalent responsibilities
- 2+ years demonstrated experience in the automation of observability, monitoring, alerting or similar support processes
- 4+ years software or infrastructure delivery experience
- 2+ year or demonstrated proficiency with New Relic or similar Application Performance Monitoring (APM) toolsets
- Experience with “MELT” (Monitoring, Events, Logging, and Tracing) toolsets and practices
- Proficiency with PowerShell as an automation toolset
- Proficiency with .NET or Cloud (AWS) technologies
- Familiarity with software delivery practices
- Familiarity with Windows and VM-based administration
- Familiarity with Infrastructure as Code (IaC) - knowledge of Terraform, Kubernetes or other containerization technologies for managing infrastructure
Preferred Experience / Education:
- MS in Computer Science, Engineering, or a related technical discipline, or equivalent technical experience
- Related DevOps, SRE, or Cloud certifications
- 2+ years as a technical lead
- 1+ years developing and implementing observability solutions
- Familiarity with Microsoft Power Automate
- Familiarity with software delivery pipelines, CI/CD, and related application delivery automation disciplines
What can Almac Group offer you?
- Medical, Vision & Dental benefits from the 1st of the month following start date
- 20 days PTO per year, accrued monthly following start date
- 12 holidays per year as well as one day for Annual Diversity Day
- Company paid Long and Short-term disability along with Life Insurance
- 401k company contribution
- Hybrid work available for applicable roles
- Professional development programs/ continuous learning opportunities
Want to see our latest job opportunities? Follow us on LinkedIn
Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry. We are a privately owned organization that has organically grown over 50 years now employing over 7,500 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. ‘Partnering to Advance Human Health’ is more than just a tagline – it is our way of life.
Embracing diversity is at the heart of enhancing Almac Group’s unique culture and reflects our fundamental belief that all people deserve equality, inclusivity and the opportunity for advancement. We are committed to cultivating a welcoming, supportive, and inclusive environment for all. Together, we will build on the strength in our diversity and deliver exceptional solutions to advance human health globally.
RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV’s not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.
Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process. Please email us at ADARequest@almacgroup.com to request assistance.
USA