- Ensure that Quality Helpdesk is maintained and document requests are managed in a timely manner.
- This includes;
- Initial triage of incoming documents
- Quality Systems review of documentation
- Provide feedback to unit SMEs
- Updating KPIs
- System SME for business unit
- This includes;
- Q-Track System Administration
- Generate Weekly Q-Track KPI’s
- Advise Leadership on System Updates/Improvements
- Generate Weekly SPC Chart and discuss trends with Team Leader/Manager.
- Trackwise (LMS) System and Reporting
- System SME for Business Unit
- Report Generation including KPI’s.
- Provide Training
- Maintain Laboratory Licenses and Accreditations Globally
- This will include performing gap analysis against updated Standards and advising Management of required updates.
- Review calibration and maintenance data to confirm compliance with approved methods and procedures
- Ensure that all necessary quality records have been completed and reviewed/approved by responsible personnel.
- Includes creating, reviewing, and approving policies, procedures, work instruction, protocols, and reports to ensure compliance with regulations including CLIA/CAP, ISO15189, ISO13485, GCP, GLP and GCLP.
- Making recommendations for improvements where appropriate.
- Bachelor's degree in biological or clinical laboratory science, or related field
- Minimum of 1 year in a high complexity CLIA laboratory
- Working knowledge of local, state and federal laboratory regulations
- Working knowledge of high throughput genomic technologies
- Master’s degree in biological or clinical laboratory science, or related field
- Minimum of 3 year in a high complexity laboratory and additional experience working in an IVD environment.
- Minimum of 1 year managing Quality System activities across multiple quality system requirements, including operating CLIA/CAP, ISO15189, ISO13485, GCP, GLP and GCLP.
- Medical, Vision & Dental benefits from the 1st of the month following start date
- 20 days PTO per year, accrued monthly following start date
- 12 holidays per year as well as one day for Annual Diversity Day
- Company paid Long and Short-term disability along with Life Insurance
- 401k company contribution
- Professional development programs/ continuous learning opportunities