CRO Client Support
Working as one to deliver sponsor success
You want the best for your sponsor. You want to help them to deliver compliant and successful clinical trials and fast track time-to-market. To help them make their mark on modern medicine and advance human health.
Achieving this is made easier with a strong alliance with a qualified, capable and proven CDMO partner. Through collaboration and by aligning critical trial components, including clinical supplies packaging, labelling and distribution, operational efficiencies can be streamlined, timelines expediated, risks reduced, and quality and control enhanced across all trial phases.
To ensure overall harmonisation of all GxP activities, while benefitting from in-depth expertise and global capability, CROs and CDMOs must develop a true partnership. One that enables their very different core activities to achieve a level of coordination that drives the success of the clinical trials they are collaborating on, supercharges sponsor success and keeps patients at the heart of the mission.
What we do
Our solutions leverage expert teams, robust processes, and cutting-edge technology to optimise clinical supply chains while ensuring quality, safety, integrity, efficiency, and patient focus.
We provide CROs with end-to-end clinical supply chain support, including primary production, secondary packaging and blinding, product release, Qualified Person services, and global distribution across varied storage conditions. Our temperature management tools—such as TempEZ, iTag4, and the Almac Pod—maintain product integrity and compliance at every stage.
Strong partnerships are central to our approach. Our dedicated CRO teams collaborate with clients and sponsors to align stakeholders, share knowledge, and foster a unified strategy.
Why choose Almac Clinical Services?
We’re one of the longest established global providers of clinical supply solutions, offering a full suite of services managed by expert people. We’ve been collaborating with CROs for over 20 years. We work with large and mid-tier CRO clients. And we’re proud of the fact that we currently work with 28 Global CROs to help deliver streamlined, compliant and patient-centric clinical trials on behalf of approximately 150 sponsors.
When you partner with us, you can expect a focused approach and confidence that we can meet your goals with rapid and flexible deployment of innovative solutions. You can expect experience, gained from 30 years leading the global clinical supplies industry and reliability demonstrated by our 95% repeat business rate. You can expect robust cost management supported by real-time study dashboards and transparent quoting. When you partner with us, you can expect quality, with full oversight underpinned by continuous improvement, KPIs and a global team of 350+ quality experts.
Our CRO clients choose us for our proven ability to get the right drug to the right patient at the right time. For our dedicated team who support and grow CRO relationships. For our unrivalled global capability. For our expertise spanning small molecule, biologics and next generation therapeutics. And for our unwavering commitment to always Supply with Care.
What our Subject Matter Experts have to say
Louise Oliver, CRO Strategic Operations Manager
“Supply with Care is about immersing ourselves in what our CRO clients and their sponsors are trying to achieve, understanding their vision, and empowering project teams to embrace innovative solutions and partner together as one team to help deliver for our clients. Effective supply chain management is key to the success of clinical trial delivery. Seamless integration of the CDMO/CRO partnership model ensures a positive experience in supplying medicine for patients.”
Samantha Ashburn, CRO Operational Lead
“Honest and open communication, genuine collaboration, and partnership are what I believe set us apart from other CDMOs. Yes, our demonstrable expertise and strategic approach matter too, but at the end of the day, CROs choose us because we’re invested in their success. We care about doing a great job for them, for their sponsors, and for their patients. That’s what Supply with Care is all about.”
Paul Flanagan, CRO Operational Lead
“Supply with Care is an easy ethos to uphold because it’s one that’s naturally woven into the culture of the Almac business. It’s present in each and every CRO partnership we have; in the way processes, deliverables and solutions are defined; in the way we set and exceed KPIs, in the way our dedicated CRO in-house support team make it their mission to resolve challenges and drive continuous improvement.”
