Like many other companies and institutions around the world, we are experiencing interference with some of our systems within the TNT network.
We are implementing remediation steps as quickly as possible. We have implemented operational contingencies to continue to complete collections from customers with scheduled stops. For customers who do not have a regular stop, collection should be arranged via our customer service centers.
Customers may experience delays in the transit of shipments, particularly inter-continental or non-EU European delivery, as we work to remediate our systems. Additionally, if customers do not have the facility for self-labeling, they may also experience delays.
We are not able to collect shipments of dangerous goods at this time.
We regret any inconvenience to our customers.
Ensuring a Successful Technology Transfer
We work side by side with our client partners to carefully plan and identify preliminary considerations in order to ease the process of technology transfer. To facilitate the transfer for all commercial projects, each of our client partners is allocated a dedicated Product Supply Manager. This single point of contact leads an experienced multi-disciplinary team, defining roles and responsibilities, generating and reporting against an agreed project plan of deliverables to ensure that the transfer process is as simple, clear and as defined as possible.
Our distinct method ensures delivery of the highest quality by incorporating a consistent process that is repeatable and robust.