Supply With Care Employees of the Quarter
Shauna McCloskey Quality, CS NW Compliance Coordinator
“As a Quality Compliance Coordinator for the NW site, I support compliance across clinical operations by ensuring our processes meet both regulatory standards and internal quality expectations. My role involves coordinating study start-up activities, managing documentation for QP certification, and maintaining systems such as Livelink and the Vault to ensure audit readiness.”
What does “Supply with Care” mean to Shauna?
“Supply with Care resonates deeply with my role. It’s about ensuring that every step of the clinical supply process is carried out with precision, integrity, and a genuine commitment to quality.”
Supply With Care Employees of the Quarter
Gary Donnelly, Unlicensed Medicines Compliance Manager
“I’m an Unlicensed Medicines Compliance Manager (UMCM), which is a bit of an all-rounder role. My primary focus is supporting customers and project services with all aspects of Managed Access Programs (MAPs).”
What does “Supply with Care” mean to Gary?
“In my role, you’re often close to the wire. You have visibility into sensitive details like doctors’ requests and patient indications. Sometimes, you’re directly supporting physicians with specific paperwork and submissions, which gives you a real insight into the systems that deliver medicine to those who need it. Working in Managed Access, you also know that every shipment dispatched is on its way to treat a genuinely ill patient, there are no placebos. And you bear this all-in mind every day, so ‘Supply with care’ is probably a really good way to sum it up.”
Supply With Care Employees of the Quarter
Jocelyn Amos, Production Team Leader
I currently work as a Production Team Leader, where I have had the privilege of growing within the Production group. As part of my role, I oversee daily Production schedules and processes to ensure operations run efficiently. Being on the floor each day allows me to stay hands on and assist with resolving any issues quickly, identify improvements for future operations, and collaborate with other departments to increase overall efficiency.
What does “Supply with Care” mean Jocelyn?
“To me, “Supply with Care” goes beyond meeting deadlines. It’s about consistently delivering to Almac’s high standards of quality. In Production, I treat every job with the mindset that these materials are destined for someone’s loved one and could one day impact someone I care about personally. That perspective motivates me to handle each step with care and intention, ensuring the process is efficient, precise, and always respectful of the lives it may touch.”
We don’t just deliver clinical trials. We help to deliver hope.
We’re the people who help you overcome complex challenges and seize opportunities.
With our expert people, robust processes, and cutting edge technology, we ensure the right drug is delivered to the right patient, at the right time, and in the right condition. First time, every time.
What does Supply With Care mean?
At Almac Clinical Services we pride ourselves on being a business built for and around people.
Commercial capability (Supply)
Our foundations and our people are committed to the role they play across the complete clinical supply chain. Our clinical supply experts work with our sponsor teams to reliably deliver each Protocol and Program. We commit to always finding an innovative solution to address any challenging supply chain issues, being adept at finding better, smoother ways of getting drugs to patients without risking the project or the patient.
Our drivers and motivators (Care)
Showcasing to our customers those elements that drive and motivate us to Care, highlighting the brilliant teams we have in our business that each have their own stories. ‘Care’ is our brand differentiator; we have the best people and the best experience for sponsors in the global market.
The visual (Motif)
Visualising the common thread that runs through everything. Our motif has been crafted as an agile articulation of Supply With Care, our motif becomes the unifying thread that weaves its way through everything we do and links us all as humans.
The motif is adaptive, intertwining and connecting from our production coordinator to executives, to our sponsors and most importantly to our patients. tapering and embracing to communicate that we are flexible to the needs of clients throughout their supply chain.
But what does this mean in practice?
It means we work closely with our customers to understand all their key performance indicators and objectives. It means we continuously search out new ways to prevent waste, reduce energy consumption and cut greenhouse gas emissions.
It means we harness our knowledge and expertise across clinical packaging, labelling, storage, and distribution to lower the environmental impact of bringing new drugs to market.
We achieve this through delivering demand-led Just in Time Manufacturing solutions, designing greener procurement and logistics operations, completing virtual tours and audits, pioneering use of more sustainable materials and adhesives, and championing digital transformation to improve overall clinical supply chain efficiencies..
Culture
Building a people centred, client focussed global team who continue to thrive in service excellence for sponsors. Open, listening, adaptable teams continually finding new innovative ways to solve your clinical supply chain challenges.
Pledge
We will continue to develop and deliver the leading clinical supply chain solution, revolutionising delivery that keeps our sponsors and their patients at the heart of our mission.
People
Our foundation and uniqueness is built around our people. We are the clinical supply chain people. Each person dedicated to helping you deliver clinical trial supplies safely to sites and patients when they need them.
