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Supply With Care Employees of the Quarter

Ralph Flores, Procurement Specialist (Singapore) 

“I’m a Procurement Specialist at Almac Singapore, handling both direct and indirect procurement. My work includes sourcing packaging materials, managing suppliers and contracts, and coordinating with logistics partners to ensure timely delivery. I collaborate closely with external suppliers and cross‑functional teams across Almac, giving me a full view of the procurement process.”

What does “Supply with Care” mean to your role?

“Supply with Care” reminds me that every procurement decision—big or small—directly affects the clinical trials we support. It drives me to source the right items to the right specifications and ensure they reach our sites on time. By meeting deadlines and maintaining high quality, we help keep trials running smoothly and ultimately support better outcomes for patients.”

Supply With Care

Supply With Care Employees of the Quarter

Phillip Zak, Clinical Supply Manager (Souderton, PA)

“As a Clinical Supply Manager, I oversee sponsor projects and coordinate closely with distribution and production teams. I also support elements of supply chain management. I’ve been with Almac for just over four years, working in Project Services in Souderton, PA.”

What does “Supply with Care” mean to your role?

“To me, “Supply with Care” reflects our responsibility to patients who rely on critical medications, as well as to our internal and external partners. It’s more than a slogan — it guides how and why we do our work.”

Supply With Care

We don’t just deliver clinical trials. We help to deliver hope.

We’re the people who help you overcome complex challenges and seize opportunities.

With our expert people, robust processes, and cutting edge technology, we ensure the right drug is delivered to the right patient, at the right time, and in the right condition. First time, every time.

What does Supply With Care mean?

At Almac Clinical Services we pride ourselves on being a business built for and around people.

Commercial capability (Supply)

Our foundations and our people are committed to the role they play across the complete clinical supply chain. Our clinical supply experts work with our sponsor teams to reliably deliver each Protocol and Program. We commit to always finding an innovative solution to address any challenging supply chain issues, being adept at finding better, smoother ways of getting drugs to patients without risking the project or the patient.

Our drivers and motivators (Care)

Showcasing to our customers those elements that drive and motivate us to Care, highlighting the brilliant teams we have in our business that each have their own stories. ‘Care’ is our brand differentiator; we have the best people and the best experience for sponsors in the global market.

The visual (Motif)

Visualising the common thread that runs through everything. Our motif has been crafted as an agile articulation of Supply With Care, our motif becomes the unifying thread that weaves its way through everything we do and links us all as humans.

The motif is adaptive, intertwining and connecting from our production coordinator to executives, to our sponsors and most importantly to our patients. tapering and embracing to communicate that we are flexible to the needs of clients throughout their supply chain.

But what does this mean in practice?

It means we work closely with our customers to understand all their key performance indicators and objectives. It means we continuously search out new ways to prevent waste, reduce energy consumption and cut greenhouse gas emissions.

It means we harness our knowledge and expertise across clinical packaging, labelling, storage, and distribution to lower the environmental impact of bringing new drugs to market.

We achieve this through delivering demand-led Just in Time Manufacturing solutions, designing greener procurement and logistics operations, completing virtual tours and audits, pioneering use of more sustainable materials and adhesives, and championing digital transformation to improve overall clinical supply chain efficiencies..

Culture

Building a people centred, client focussed global team who continue to thrive in service excellence for sponsors. Open, listening, adaptable teams continually finding new innovative ways to solve your clinical supply chain challenges.

Culture

Pledge

We will continue to develop and deliver the leading clinical supply chain solution, revolutionising delivery that keeps our sponsors and their patients at the heart of our mission.

Pledge

People

Our foundation and uniqueness is built around our people. We are the clinical supply chain people. Each person dedicated to helping you deliver clinical trial supplies safely to sites and patients when they need them.

People
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