Supply With Care Employees of the Quarter
Joey Kwan, Project Lead – Operations
I am the Project Lead – Operations at Almac Singapore. I oversee activities related to both production and distribution. My main responsibility is to ensure all tasks related to the manufacture, packaging, distribution, and return of clinical trial supplies are completed accurately and within project timelines. This role involves working with
What does “Supply with Care” mean to your role?
“Supply with Care” means being able to effectively support our sponsors and their study needs, from initial product packaging to the final delivery to patients. The goal is to ensure that vital clinical supplies reach those in need promptly. To achieve this, we need to uphold high standards of quality and accuracy in all processes, complete tasks right the first time and minimize patient impact.
Supply With Care Employees of the Quarter
Joy Miscavage, Label Project Coordinator
“I work in the Label Services department as a Label Project Coordinator. We are responsible for creating the labels for all the clinical trial packaging.”
What does “Supply with Care” mean to your role?
“It means ensuring patients receive safe, lifesaving treatments by handling every detail with accuracy and care. In Label Services, I make sure labels meet regulatory standards so products reach patients worldwide quickly and safely, supported by training and teamwork.”
We don’t just deliver clinical trials. We help to deliver hope.
We’re the people who help you overcome complex challenges and seize opportunities.
With our expert people, robust processes, and cutting edge technology, we ensure the right drug is delivered to the right patient, at the right time, and in the right condition. First time, every time.
What does Supply With Care mean?
At Almac Clinical Services we pride ourselves on being a business built for and around people.
Commercial capability (Supply)
Our foundations and our people are committed to the role they play across the complete clinical supply chain. Our clinical supply experts work with our sponsor teams to reliably deliver each Protocol and Program. We commit to always finding an innovative solution to address any challenging supply chain issues, being adept at finding better, smoother ways of getting drugs to patients without risking the project or the patient.
Our drivers and motivators (Care)
Showcasing to our customers those elements that drive and motivate us to Care, highlighting the brilliant teams we have in our business that each have their own stories. ‘Care’ is our brand differentiator; we have the best people and the best experience for sponsors in the global market.
The visual (Motif)
Visualizing the common thread that runs through everything. Our motif has been crafted as an agile articulation of Supply With Care, our motif becomes the unifying thread that weaves its way through everything we do and links us all as humans.
The motif is adaptive, intertwining and connecting from our production coordinator to executives, to our sponsors and most importantly to our patients. tapering and embracing to communicate that we are flexible to the needs of clients throughout their supply chain.
But what does this mean in practice?
It means we work closely with our customers to understand all their key performance indicators and objectives. It means we continuously search out new ways to prevent waste, reduce energy consumption and cut greenhouse gas emissions.
It means we harness our knowledge and expertise across clinical packaging, labeling, storage, and distribution to lower the environmental impact of bringing new drugs to market.
We achieve this through delivering demand-led Just in Time Manufacturing solutions, designing greener procurement and logistics operations, completing virtual tours and audits, pioneering use of more sustainable materials and adhesives, and championing digital transformation to improve overall clinical supply chain efficiencies..
Culture
Building a people centereD, client focussed global team who continue to thrive in service excellence for sponsors. Open, listening, adaptable teams continually finding new innovative ways to solve your clinical supply chain challenges.
Pledge
We will continue to develop and deliver the leading clinical supply chain solution, revolutionizing delivery that keeps our sponsors and their patients at the heart of our mission.
People
Our foundation and uniqueness is built around our people. We are the clinical supply chain people. Each person dedicated to helping you deliver clinical trial supplies safely to sites and patients when they need them.
