Almac’s Degree Apprenticeship in Leading on Customer Operations, in conjunction with Ulster University
We are committed to helping you achieve your potential through on-the-job training and mentorship. You will learn a lot about Almac and our customers and further develop your skills in areas such as communication, meeting deadlines and planning to achieve results.
This innovative Apprenticeship in Almac Clinical Services will be a 3.5 year program, combining academic and on-the-job learning across a number of core subject areas which will lead to achievement of a BSc Honors Degree in Leading on Customer Operations and the opportunity to continue and progress your career with Almac.
Earn as you learn & gain a B.Sc. (Hons) Degree, debt free!
Project Management
As a Degree apprentice, you will assume project coordination roles, within a production, distribution support services or training and compliance team. You will work as part of global project delivery teams, ensuring customer requests are met, on time and in line with the project specification.
Our new Degree apprentices will assume project coordination roles, within one of the following teams within the Project Services department:
- Production project management
- Distribution project management
- Support Services coordination
- Training and compliance coordination
Operations
Our degree apprentice will perform the role of a Production or Label Control Supervisor, working closely with a team of Operators, Senior Operators or Label Controllers within the Production or Label Control departments, to ensure customer agreed timelines are achieved. You will assume the Supervisor role within one of the following teams within the Operations department:
- Primary Production
- Secondary Production
- Label Printing / Checking
Eligibility
We are looking for candidates who are qualified (or about to qualify*) with a Level 3 qualification e.g. BTEC Level 3, A levels, NVQ Level 3 or equivalent. You should also possess GCSE (or equivalent) Maths and English Language (Grades A* – C).
Previous experience of working in a team in either a work, social or academic setting is also a requirement. As this role will involve working closely with customers, previous experience of working in a customer service role is desirable.
*Applications are open from June 2024 and are welcome from students who are due to receive Level 3 results in Summer 2024. Any offers will be conditional on achieving the relevant qualification.
“Working alongside my colleagues within the distribution team has significantly enhanced my team working skills. Combining both academic and on the job learning has helped me develop personally and professionally.”
Harry Anderson, Leading on Customer Operations Higher Level Apprentice
