- Provide customer service that meets or exceeds customer expectations in alignment with business capabilities
- Manage and oversee project execution and on-time deliverables
- Define roles and responsibilities to ensure accurate and timely exchange of information to support project and supply chain strategies
- Serve as the primary point of contact and initial escalation point for all internal/external project challenges
- Manage and grow the customer relationship
- Create and maintain project management tools to optimize communication and alignment on key deliverables for internal/external stakeholders
- Assess and share project budgets with client. Partner with Business Development to keep all activities within scope and budget
- Effectively manage multi-disciplinary teams across multiple Almac sites
- Define supply chain management accountabilities based on communication with customer, scope of work and study requirements.
- Develop manufacturing, distribution and returns strategies for the trial in collaboration with the customer and internal Almac teams.
- Recommend flexible supply chain strategies in line with client priorities
- Associates Degree OR Associates Degree Credit Equivalent with 5+ years industry experience, OR Bachelor’s Degree
- 3+ years Project Management and/or Operational/Supply Chain Management experience
- Bachelor’s Degree obtained in a related field, i.e. Science, Business Management or Supply Chain Management
- Pharmaceutical industry, clinical supplies, health care, or clinical trial
- IRT
- Client-facing position or customer service related
- Project Management Qualification (i.e., PMP, Prince 2)
- GMP and/or GCP knowledge
- Working knowledge of the drug development process
- MS Office/Suite
- Medical, Vision & Dental benefits from the 1st of the month following start date
- 20 days PTO per year, accrued monthly following start date
- 12 holidays per year
- Company paid Long and Short-term disability along with Life Insurance
- 401k company contribution
- Hybrid work available for applicable roles (after 6 months fully onsite)
- Professional development programs/ continuous learning opportunities