Like many other companies and institutions around the world, we are experiencing interference with some of our systems within the TNT network.
We are implementing remediation steps as quickly as possible. We have implemented operational contingencies to continue to complete collections from customers with scheduled stops. For customers who do not have a regular stop, collection should be arranged via our customer service centers.
Customers may experience delays in the transit of shipments, particularly inter-continental or non-EU European delivery, as we work to remediate our systems. Additionally, if customers do not have the facility for self-labeling, they may also experience delays.
We are not able to collect shipments of dangerous goods at this time.
We regret any inconvenience to our customers.
3rd Party Logistics (3PL)
Processing product orders received directly from hospitals and pharmacies via secure online portal, phone and fax, we distribute to the end-user and then invoice for payment. We can develop and qualify suitable packaging configurations (including cold chain and controlled ambient shipments) or utilise temperature-controlled vehicles, which are supported by our data recording and tracking systems.
Our dedicated logistics team work with our distribution partners to ensure your drug reaches the pharmacy in optimum condition within 24-48 hours of an order being received. To make the distribution process as simple as possible, we can also assist with the management of all necessary import / export documentation and customs clearance.