Temperature Services Coordinator

Almac Group is currently seeking a Temperature Services Coordinator for our Durham location. The Temperature Services Coordinator will be responsible for performing all tasks associated with the successful delivery of temperature surveillance services to the customer, as well as serve as subject matter expert for internal and external queries as related to temperature surveillance.
Responsibilities include but are not limited to:
  • Review temperature excursion reports and perform product adjudications per agreed-upon processes with the customer.
  • Use applicable systems to track shipment and site compliance monitoring.
  • Calculate and report data trending and perform root cause analyses on identified deviations.
  • Set up customers and protocols on the applicable temperature services specified on the quote.  Coordinate with BD to update quotes with any scope changes.
Required Experience / Education:
  • Associate Degree AND 2 years clinical research or pharmaceutical experience required OR Bachelor’s Degree
  • Minimum of 1 year experience in an administrative position
  • Minimum of 1 year experience in customer service
Preferred Experience / Education:
  • Associate’s degree
  • 1+ year pharmaceutical or clinical supplies industry experience
  • 2+ years administrative position
  • Project management
  • Data collection and analysis
  • Customer service
  • Working in a cGMP Environment
What can Almac Group offer you?
  • Medical, Vision & Dental benefits from the 1st of the month following start date
  • 20 days PTO per year, accrued monthly following start date
  • 12 holidays per year
  • Company paid Long and Short-term disability along with Life Insurance
  • 401k company contribution
  • Professional development programs/ continuous learning opportunities
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Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry.  We are a privately owned organization that has organically grown over 50 years now employing 6,600 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. ‘Partnering to Advance Human Health’ is more than just a tagline – it is our way of life.
Embracing diversity is at the heart of enhancing Almac Group’s unique culture and reflects our fundamental belief that all people deserve equality, inclusivity and the opportunity for advancement. We are committed to cultivating a welcoming, supportive, and inclusive environment for all.  Together, we will build on the strength in our diversity and deliver exceptional solutions to advance human health globally.
RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV’s not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.
Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process.  Please email us at [email protected] to request assistance.

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