Service Desk Intern

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Almac Group is currently seeking a Service Desk Intern for our Souderton, PA location. The Service Desk Intern will be an internship for US students to gain experience in a corporate environment in Information Services/ Information Technology.
 
Responsibilities include but are not limited to:
  • Build Workstation to Almac Standards, arrange handover and troubleshoot any technical or service issues,
  • Retire returned laptops as per Almac policy.
  • Troubleshoot general IS issues.
 
Qualifications:
Required Experience / Education:
  • HS degree and professional Certificate related to IS/IT, or Associate’s degree related to IS/IT discipline/field
  • Exposure to IS tasks, workstation builds, basic workstation maintenance.
 
Preferred Experience / Education:

·Customer service/client relations

·Communication proficiency

·Attention to detail

·Can work productively independently with minor supervision

·Self-motivated, flexible, dependable and available

·Excellent organizational and time management skills

 
What can Almac Group offer you?
  • Medical, Vision & Dental benefits from the 1st of the month following start date
  • 20 days PTO per year, accrued monthly following start date
  • 12 holidays per year
  • Company paid Long and Short-term disability along with Life Insurance
  • 401k company contribution
  • Professional development programs/ continuous learning opportunities
 
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Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry.  We are a privately owned organization that has organically grown over 50 years now employing 6,000 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. ‘Partnering to Advance Human Health’ is more than just a tagline – it is our way of life.
Embracing diversity is at the heart of enhancing Almac Group’s unique culture and reflects our fundamental belief that all people deserve equality, inclusivity and the opportunity for advancement. We are committed to cultivating a welcoming, supportive, and inclusive environment for all.  Together, we will build on the strength in our diversity and deliver exceptional solutions to advance human health globally.
 
RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV’s not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
 
Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.
 
 
Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process.  Please email us at [email protected] to request assistance.
 
 
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